Friday, 12 April 2013

SERVICES

SERVICESZoom InZoom Out
Solutions
 Our solutions are focused on managing, enabling, and extending our customer's client servicing experience

Verticals
We have customized solutions for the banking, financial services, insurance and energy and utility verticals






SOLUTIONSZoom InZoom Out
Managing experience — Business process outsourcing
Aegis manages experience through its business process outsourcing offering. Our business process services encompass the areas of client relationshipmanagement, training, healthcare, engineering, receivables management and voice-to-text solutions

Enabling experience — People, process, technology
Aegis has crafted its business-enabling solutions to ensure a consistent experience in service delivery — across its people, processes, and technologies — adding up to a platform that enables a common business experience for all our clients and customers

Extending experience — Enterprise global services
Aegis extends the experience by augmenting traditional BPO services by providing procurement management services and flexible spend management solutions ranging from piecemeal services to transformational outsourcing

Enhancing experience — Business intelligence and analytics
Aegis enhances experience by providing clients business intelligence and analytical tools that foresee business challenges before they arise and mitigate their impact



VERTICALSZoom InZoom Out
Banking, Financial Services, and Insurance
Our comprehensive suite of solutions that include multi-lingual customer support and specialized processes for varied placement levels, average balance size, and availability of data make us a leader in financial management services

Energy and Utilities
We leverage our extensive experience of managing three million transactions in the energy and utilities industry to offer complete solutions to our clients

Travel and Hospitality
Our suite of services for the Travel and Hospitality industry range from sales, reservation and customer care to ticketing and air fulfillment services

Auto and Manufacturing
Aegis with its four years of experience in Auto and Manufacturing industry develops solution specific to the challenges faced by the auto industry

Telecom
Aegis provides a comprehensive range of solutions for the telecom industry, serving consumers and corporate customers, as well as dealers and retailers

Publishing and Media
Aegis has extensive experience in the Publication and Media industry, servicing some of the biggest names in this domain

Technology
Aegis has over nine years of experience in the technology industry and handles more than 5.3 million transactions annually

Retail
Aegis has over six years of extensive experience in the retail industry, with over 700 FTEs servicing customers across the globe.

Healthcare
Aegis has deep domain expertise in the healthcare industry, managing more than 30 million transactions annually.

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